Arizona State University
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ASU Computer Store
480-965-4488

Customer Account:

Service Center

Apple_Dell Service Center
9:00 am to 5:00 pm • Monday through Friday
480-965-1435


Warranty Service
We are authorized to perform warranty repairs on Apple and Dell computers. Below is a list of the computer hardware eligible for our warranty service.

Warranty Service Eligibility Requirements

Apple Hardware
  • Notebook computers purchased through the ASU 1:1 computing program.
  • Hardware owned by ASU departments, students, faculty, or staff.
Dell Hardware
  • Notebook computers purchased through the ASU 1:1 computing program.
  • Hardware owned by ASU departments.
  • Hardware purchased via Education Sales Channel (Dell).



Non-warranty Repair and Installation Services (Rates)

Non-Warranty Diagnostic
Hard Drive Installation
Hard Drive Cloning
Data Transfer/Backup
Memory Installation
Software Installation (per package)
Data Recovery Attempt/Success
iPod Installation/Repair
KeyCaps Repair
Non-warranty Labor Rate
Software Repair (including Operation System) Repair
Rush/Same Day Fee
$35
$35
$15
$25
$20
$20
$25/$50
$35
$10

$75/hour in 15 minute increments
$75/hour in 15 minute increments
$50